 |
|
|
|
|
For New Enquiries please
call Australia wide on
1300 7323 48
1 3 0 0 R E A D I T
success@phonica.com.au
For Current Customers
02 9497 5454
|
|
|
|
|
|
Reading Systems Pty Limited Privacy Policy
This Privacy Policy applies to the services offered by Reading Systems Pty Ltd (ABN 76 101 992 045) .
1. Personal information is important.
Reading Systems is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Reading Systems will only collect and use personal information as set out below.
2. Collecting personal information.
Reading Systems will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.
When a product is purchased or through marketing activities (online, in a store, over the telephone etc.), personal information may be requested (such as name and address) in order to service product, provide upgrades or updated information, and advise of other Reading Systems products, which may be of interest.
Reading Systems' policy for collecting personal information from children under the age of 13 is to seek the permission of a parent or guardian for the collection of this information.
3. Using and disclosing your personal information
Personal Information will be used for the following primary purpose:
- To fulfill obligations under any sale and purchase contract and/or any other contract between the individual and Reading Systems.
- To render services related to Reading Systems business such as warranty or after sales services.
- To provide information about products, service and/or special offers.
- To obtain opinions or comments about products and/or services.
- To record statistical data for marketing analysis.
Reading Systems recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Reading Systems, any Reading Systems group company, or any member of the public, or to lessen a serious threat to a person's health or safety.
4. Contact by Reading Systems
Reading Systems may contact individuals using the information which was provided by them in order to:
- Provide information that may be of interest about upgrades, new Reading Systems products, special offers and other matters that may be of interest.
- To send newsletters.
Reading Systems does not send advertising information without obtaining prior consent. If an individual receives communications from Reading Systems which they do not wish to receive, they may remove their name from the database by contacting Reading Systems on the customer enquiry number 1300 READ IT (7323 48). Please allow 14 days for this request to be processed.
5. Individual’s right of access
Individuals have the right to review the information that may be recorded on the Reading Systems database. Information may be reviewed by contacting Reading Systems on the customer enquiry number 1300 READ IT (7323 48).
6. Changing and deleting the information we have about you
Information contained on the database may be amended by contacting Reading Systems on the customer enquiry number 1300 READ IT (7323 48). In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Reading Systems being unable to sell products directly and/or provide certain services including after sales services.
7. Storage and security of personal information
Reading Systems will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers if in digital format, or in locked areas if in hardcopy format: these repositories are protected in controlled facilities. In some cases these facilities may be overseas. Reading Systems employees and data processors are obliged to respect the confidentiality of any personal information held by Reading Systems. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Reading Systems will not be held responsible for events arising from unauthorised access to personal information.
8. Reading Systems and links to other web sites
Reading Systems provides links to web sites outside of the Reading Systems site. These linked sites are not under the control of Reading Systems, and Reading Systems is not responsible for the conduct of companies linked to the Reading Systems web site.
9. Problems or queries
Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Personal Information Officer by calling the customer enquiry number 1300 READ IT (7323 48).
Security
Reading Systems will ensure that all of our customers can shop with complete confidence online. We have created a secure transaction environment for commerce on the Internet. Our e-commerce system uses Secure Sockets Layer technology (SSL)
SSL locks all information passed from you to Reading Systems in an encrypted envelope. This makes it almost impossible to be intercepted by an unauthorised party, as long as your browser and local network support the use of encrypted data transmissions.
SSL is the system that is used by all reputable e-commerce sites. The industry standard for encryption technology, SSL is compatible with Netscape, Internet Explorer, AOL, and most other browsers.
You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page. Also, a secure icon will appear on your browser. For Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'.
ReadingSystems uses SecurePay's Internet Payment Gateway to provide a secure environment for the authorisation of credit card transactions over the Internet. Confidential information including client credit card details are encrypted the moment they are transmitted from the client's browser to the banking network using industry standard SSL 128-bit RC4 encryption technology.
A client's credit card details are not stored anywhere on the Internet and the only company who has access to this data is the merchant's bank. The bank also sends confirmation information via the same encryption technology back to the client's browser. These secure processes provide clients with peace of mind when purchasing online.
|
|
|
